Episode 20 (Part 1 of 2): From Board Shorts to Billions: Justin Wilkenfeld, CEO of Kindhumans and Employee #4 at GoPro Shares the Secrets to Building A Billion-Dollar Company the Hard Way

In 2007, Justin Wilkenfeld left a stable corporate job in the Finance industry to help his college buddy sell wrist-strap cameras to surfers. Seven years later, he was a core part of the most successful US-based IPO of the year as GoPro reached legendary “unicorn” status.  What started as answering phone calls in the one-man customer service department and building furniture for trade shows around the country, turned into negotiating brand partnerships, scaling marketing teams, and signing iconic athletes – always with a focus on building real relationships. And throughout it all, Hoost was the glue that helped build and protect GoPro’s unbeatable culture. Today, Justin – in partnership with his wife, Suzi – has combined his passion for growing businesses with his calling to build community to create Kindhumans, a new platform to connect commerce with compassionate causes across the globe.

On this Episode of The Besomebody Podcast:

18:03 The value of relationships. “Building bonds like that ends up being more critical to my future than the schooling or the education, because I met people, I networked, and built a family of friends that has carried through for decades.” -JW

24:44 Leaving for GoPro. “It was an opportunity to jump ship from a path that I didn’t feel like was going to fulfill me. It was a critical move for me, and I feel like it was a pivotal moment, and it’s been a seminal moment that I couldn’t have anticipated. The beauty of it was taking a chance on doing something else. That’s one of my biggest takeaways – having the courage to leave that comfort zone. And at 32, taking a risk on something that on paper probably didn’t have much of a chance.” -JW

26:03 The different stages of the journey.  “In your twenties you’re just trying to figure stuff out. You’re just trying to have fun, do different things, explore different things. You’re not really thinking about purpose or passion, you’re just doing stuff. When you get into your thirties, you realize, ‘I think I can do something more. I think life is about something more. What is my purpose? What could be my impact? What could be my legacy?’ Then that’s when you start to ask the smart questions that lead you to the right answers – the tough questions that lead you to the right answers. In your forties, hopefully, if you did it right and if you were focused and you were blessed, then you know it, and now you’re full force into your path.” -KS

28:44 Failure vs. regret. “My biggest influence and inspiration in my life is my mom. She’s taught me a lot of things, but the piece of advice that she’s given me that has always stuck with me and rang the most true and powerful was that failures fade but regrets last forever.” -KS

45:47 Building with authenticity. “What made a difference for GoPro in the end – and still does – is authenticity. It’s a genuine connection and a genuine relationship with these different communities. We went vertical by vertical – crawl, walk, run strategy – and we built the brand by getting to know people. And that loyalty that you gain from those relationships can transcend the brand.” -JW

52:42 Working with friends and family. “When you come in as a friend and/or as family, it’s like having the coach’s son on the basketball team when you grew up who got playing time. You’ve been on the teams before where the son got playing time because his dad was the coach, and he wasn’t very good, so you always resented that fact. Or, he was actually the best player because his dad was the coach, coached him all the time, and pushed him. I always say, ‘I want you to be the latter, I’m going to push you, I’m going to spend more time with you, but I want you to be the best. I want you to be the top of the crop. Then that earns you credibility and it protects our culture.’” -KS